About Me

Hello, I am Jordan — also known as Speccynerd in
the gaming and development world.


I'm a laid-back 23-year-old passionate about tech, gaming, and building cool things on the internet. I enjoy solving problems, learning new tools, and turning creative ideas into real working projects. Whether I'm developing a Discord bot, crafting a plugin for Minecraft, or designing interactive websites, I always aim to make something useful and fun.


Outside of coding, I’m big into gaming, cars, and self-teaching anything that grabs my curiosity — especially if it involves tech or mechanics. I also help others with IT issues when I can


Some of the languages I mainly code in -

Experience

🖥️Service Desk Analyst — Computershare, Edinburgh

Sep 2023 – Present

  • Delivered 1st-line IT support, including Office 365 and company software.
  • Managed Azure user groups, devices, and authentication settings.
  • Created and edited accounts/groups in Active Directory.
  • Escalated complex issues to higher-tier support and documented solutions.
  • Supported company-wide tech updates and changes.

💡IT Analyst — CGI, ScottishBorders

Jul 2022 – Jun 2023

  • Troubleshot desktop, hardware, and software issues.
  • Performed Active Directory and BitLocker tasks.
  • Assisted users with Office 365 setups and configurations.
  • Helped implement new technologies to improve efficiency.

📞Customer Service Advisor — HGS, ScottishBorders

Mar 2022 – May 2022

  • Provided friendly, knowledgeable support handling high-volume inquiries.
  • Used multitasking to log data and support COVID-related needs.
  • Maintained accurate records and assisted customers with test assignments.