About Me
Hello, I am Jordan — also known as Speccynerd in
the gaming and development world.
I'm a laid-back 23-year-old passionate about tech, gaming, and building cool things on the internet. I enjoy solving problems, learning new tools, and turning creative ideas into real working projects. Whether I'm developing a Discord bot, crafting a plugin for Minecraft, or designing interactive websites, I always aim to make something useful and fun.
Outside of coding, I’m big into gaming, cars, and self-teaching anything that grabs my curiosity — especially if it involves tech or mechanics. I also help others with IT issues when I can
Some of the languages I mainly code in -
Experience
🖥️Service Desk Analyst — Computershare, Edinburgh
Sep 2023 – Present
- Delivered 1st-line IT support, including Office 365 and company software.
- Managed Azure user groups, devices, and authentication settings.
- Created and edited accounts/groups in Active Directory.
- Escalated complex issues to higher-tier support and documented solutions.
- Supported company-wide tech updates and changes.
💡IT Analyst — CGI, ScottishBorders
Jul 2022 – Jun 2023
- Troubleshot desktop, hardware, and software issues.
- Performed Active Directory and BitLocker tasks.
- Assisted users with Office 365 setups and configurations.
- Helped implement new technologies to improve efficiency.
📞Customer Service Advisor — HGS, ScottishBorders
Mar 2022 – May 2022
- Provided friendly, knowledgeable support handling high-volume inquiries.
- Used multitasking to log data and support COVID-related needs.
- Maintained accurate records and assisted customers with test assignments.